Privacy Policy

1. Personal Data We Collect

When you submit an enquiry through this Website, we may collect:

• your name;
• email address;
• phone number or WhatsApp number;
• information included in messages you send us; and
• records relating to your enquiry or consent.

The Website may also automatically collect technical and usage information including:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location;
• referring website or advertisement;
• pages viewed;
• Website interactions;
• time spent on pages;
• advertising interactions;
• conversion events;
• cookies; and
• similar identifiers or tracking information.

2. How We Collect Personal Data

Personal data may be collected when you:

• complete a Website enquiry form;
• request the latest brochure;
• request pricing;
• request unit availability;
• contact us by WhatsApp;
• contact us by phone or email;
• interact with an advertisement;
• visit or browse the Website; or
• communicate with us in relation to the Project.

3. Purposes of Processing

We may use personal data to:

1. respond to your Skypark Kepler enquiry;
2. provide brochures, pricing, floor plans, packages and unit availability;
3. contact you by telephone, WhatsApp, SMS or email regarding your enquiry;
4. assist you with property information and the purchase process;
5. arrange property consultations, appointments or sales assistance;
6. communicate with PropNex Realty Sdn Bhd, relevant Project representatives or other parties where reasonably necessary to assist with your enquiry;
7. maintain enquiry and business records;
8. measure Website and advertising performance;
9. understand where enquiries come from;
10. improve the Website and customer experience;
11. conduct permitted property-related marketing activities;
12. prevent fraud, misuse or security incidents;
13. comply with applicable legal and regulatory requirements; and
14. protect our lawful rights or manage disputes.

4. Property-Related Communications

Where permitted by applicable law, we may contact you regarding your property enquiry and relevant Project information.

You may request that optional promotional communications stop at any time.

You may do so by:

• replying “STOP” where applicable;
• contacting us through WhatsApp;
• emailing us; or
• contacting us using the details below.

A request to stop optional marketing will not prevent communications that are reasonably required to respond to an active enquiry or assist with an existing property transaction.

5. Disclosure of Personal Data

We do not sell or rent personal data to unrelated third parties.

Where reasonably required for the purposes stated in this Privacy Policy, personal data may be disclosed to classes of third parties including:

• PropNex Realty Sdn Bhd;
• relevant real estate agency personnel;
• Project developer or sales representatives;
• customer relationship management (“CRM”) providers;
• hosting and cloud providers;
• form-processing providers;
• automation providers;
• messaging, email, telephone and communication providers;
• analytics providers;
• advertising and marketing platforms;
• IT and security providers;
• professional advisers;
• banks or financing representatives where assistance is requested; and
• government, regulatory, judicial or enforcement authorities where required by law.

Recipients which independently process personal data may apply their own privacy notices.

6. Tropicana, PropNex and Project Parties

Where reasonably necessary to assist with a Skypark Kepler enquiry or transaction, information may be shared with:

• PropNex Realty Sdn Bhd;
• relevant Project sales representatives;
• the Project developer; or
• relevant service providers involved in the purchase process.

Tropicana Corporation Berhad maintains its own privacy policy concerning information that it collects and processes. Tropicana's published policy states that it does not sell, rent or lease customer information and may disclose information where necessary to provide services, where required by law or where consent has been provided.

Where Tropicana or another organisation independently receives your personal data, that organisation's privacy terms may apply.

7. Cookies, Analytics and Advertising Technologies

The Website may use cookies, pixels, tags, scripts and similar technologies for:

• analytics;
• advertising;
• conversion tracking;
• remarketing;
• enquiry-source measurement;
• Website performance;
• Website improvement; and
• security.

Depending on the Website configuration, these may include services provided by:

• Google Analytics;
• Google Tag Manager;
• Google Ads;
• Meta;
• TikTok;
• Microsoft Clarity;
• CRM providers;
• marketing automation providers; and
• other technology providers.

These services may process information concerning your:

• device;
• browser;
• IP address;
• approximate location;
• Website visits;
• advertisement interactions; and
• conversion activity.

Where applicable, you may control certain cookies through Website cookie controls or your browser settings.

Where consent is legally required for non-essential tracking technologies, such technologies should be deployed in accordance with the applicable consent requirements.

8. External Websites and Services

The Website may contain links to:

• WhatsApp;
• Google Maps or other mapping services;
• social media;
• developer websites;
• advertising platforms; and
• other third-party websites.

We do not control the privacy practices of those services.

Their respective privacy notices will apply when you interact with them.

9. Cross-Border Processing

Some CRM, hosting, analytics, advertising, cloud or communication service providers may process or store information outside Malaysia.

Where personal data is transferred outside Malaysia, reasonable measures will be taken to handle such transfers in accordance with applicable Malaysian personal data protection requirements.

10. Security

Reasonable administrative, organisational and technical measures are used to protect personal data against:

• unauthorised access;
• loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

No internet transmission, Website or electronic storage system can be guaranteed to be completely secure.

11. Retention

Personal data will be retained only for as long as reasonably required for purposes including:

• responding to enquiries;
• property sales assistance;
• business records;
• advertising measurement;
• dispute handling; and
• compliance with applicable legal obligations.

When personal data is no longer reasonably required, it may be securely deleted, anonymised or otherwise disposed of.

12. Access and Correction

Subject to applicable Malaysian law, you may request:

• access to personal data held about you; and
• correction of inaccurate or incomplete personal data.

We may request reasonable information to verify your identity before processing a request.

13. Withdrawal and Processing Choices

Where processing relies on your consent, you may withdraw that consent subject to applicable legal requirements.

Withdrawal does not affect processing that occurred lawfully before the withdrawal.

You may also request that optional direct marketing communications cease.

14. Data Portability

Where applicable under Malaysian law and subject to the relevant legal and technical requirements, you may request the transmission of eligible personal data to another data controller.

Any such request will be assessed and handled in accordance with applicable PDPA requirements.

15. Building Security and Biometric Data

References on this Website to facial-recognition access, AI cameras or smart CCTV describe Project-related building features.

This does not mean that this Website or Wong Piau Pei collects or controls facial recognition or other biometric information.

If such systems are implemented in the completed Project, personal or biometric information associated with those systems may be collected and processed by the developer, property manager, management body, security provider or technology provider under a separate privacy notice.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revised version will be published on the Website together with its updated revision date.

17. Contact

If you have questions concerning this Privacy Policy or wish to exercise an applicable personal data right, please contact:

We may request reasonable information to verify your identity before processing a personal data request.